Planning 10.1 - MuliElistItem - total value multiplied

[mike.son]

Hi all,

hopefully someone can help me.

Environment:
Planning-Server: 10.1.4707.518                                         
Planning-Client: 10.1.4707.519                                         
Load-balancing: 1x W2K8 R2, 2x W2K3 SP2

If you edit each ElistItem with the MultiElistItem and save the changes, then the total value will be multiplied by the number of changed items.

Example:

Base
Group A                            3000 €
->Customer A                   1000 €                                                         
->Customer B                   1000 €                   
->Customer C                   1000 €                     
                                                                       
                                                                       
normally after changes                                                                                                                 
Group A                             300 €
->Customer A                   100 €                               
->Customer B                   100 €                             
->Customer C                   100 €

                     
Currently after changes                       
Group A                           9000 €
->Customer A                   100 €                     
->Customer B                   100 €                         
->Customer C                   100 €

Thanks,

mike.son

[ericlfg]

Hi Mike,

This is a known issue with the Planning software.  You will either want to contact Support and get Hotsite 609, or re-download the installer software for the Server, Admin, and Client pieces.

If you re-download you will need to uninstall all the server and admin pieces (possibly client as well) and re-install.  The new version should be 10.1.4707.558.  If you contact support, you only need to run the hotsite 609 updater on the planning servers and admin machines.

[mike.son]

hi ericlfg,

I created a Service Request at IBM last week and they didn't know the failure. Now i will contact the Support and ask them about Hotsite 609.

thanks a lot.  ;D

[ericlfg]

Perhaps it isn't the same issue that I'm thinking of..   It's quite widely known.

[mike.son]

hi ericlfg,

after the re-install of planning-server, the problem is resolved.

thanks for your help.

greets

mike.son