DPR-ERR-2077

[pooja]

any suggestion on ERROR below while running report on EXCEL. but while running HTML it works fine.

Error:

DPR-ERR-2077
The request failed because the associated report service process with pid 2144 is unavailable
[Handler trace back: [the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler [service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler [load_balancer] com.cognos.pogo.handlers.logic.ChainHandler [lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler [reportservicechain] com.cognos.pogo.handlers.logic.ChainHandler [warp_with_authenticate] com.cognos.pogo.handlers.logic.ChainHandler [do_warp] com.cognos.pogo.handlers.logic.ChainHandler [warpmta] com.cognos.pogo.reportservice.ReportServerHandler]

[PRIT AMRIT]

Whether the amount of DATA it pulls is huge? How long it takes to run in HTML? Did u try running with .csv ?
Most of the time this type of message means that the process has terminated unexpectedly.
It would be beneficial if you can raise a ticket in Cognos Support... may be the will provide some fix for this?

Thanks
P

[MFGF]

any suggestion on ERROR below while running report on EXCEL. but while running HTML it works fine.

Error:

DPR-ERR-2077
The request failed because the associated report service process with pid 2144 is unavailable
[Handler trace back: [the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler [service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler [load_balancer] com.cognos.pogo.handlers.logic.ChainHandler [lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler [reportservicechain] com.cognos.pogo.handlers.logic.ChainHandler [warp_with_authenticate] com.cognos.pogo.handlers.logic.ChainHandler [do_warp] com.cognos.pogo.handlers.logic.ChainHandler [warpmta] com.cognos.pogo.reportservice.ReportServerHandler]

If you render as HTML then start to page through the entire report, does the error occur at some later page than the first?  Do you see the same error if you render as PDF?

[blom0344]

We kept running into these type of error messages with 8.4.0. before applying fixpacks. The FP's solved this What version are you on?