Icon Excel in Web client

[Bubble]

Hello
We use Cognos Planning 8.4. We start use Windows 7 and have some problem with Web Client.
Icon Excel (near a State column) not show. But Export to Excel is working.
What is problem, please, give answere.
Thank you.

[ericlfg]

Hi Bubble,

Both Windows 7 and IE 8 (which comes standard with Win7) are not supported for EP 8.4.

To clarify, the excel Icon that is presented in the web grid is used to launch the Contributor Excel Add-in.  That is, the contributor component that allows you to work with grid data directly in Excel and post changes.  If the icon is missing, I would suspect that the contributor excel add-in is not installed, or needs to be re-installed.

[Bubble]

Thank you for your replay

[ericlfg]

You're welcome.

Hopefully it helps you resolve the problem.