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CognosRCP.MSI error

Started by biworld, 17 Sep 2012 04:33:58 PM

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biworld

17 Sep 2012 04:33:58 PM
hi,
I have  Issue in Cognos 10 Planning. When User tries to access appliation(trying first time),and click on one of the e -link, it asks to install webclient. When saying Yes and trying to install web client it throws " cognosrcp.msi Server Error."

Any Idea what might be wrong here. User has been assigned rights into Cognos Planning Administrators Administration.

Thanks,
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