If you are unable to create a new account, please email support@bspsoftware.com

 

News:

MetaManager - Administrative Tools for IBM Cognos
Pricing starting at $2,100
Download Now    Learn More

Main Menu

How to Email report output as attachment

Started by pz, 24 Sep 2008 09:56:53 AM

Previous topic - Next topic

pz

Hi all,

I am using C8.2 and cant see the 'send as attachment' option when I want to email a report output. I can only use the send link option.

Anyone can help with this?

Thanks,



DanSev

It is possible that the option was turned off in the system.xml file. The file is located at cognos/c83/templates/ps/portal.

It would be under <param ui=hide>
<CC_RUN_OPTIONS_email_attachment/>
</param>

just remove it, save the file, and restart the cognos services.

BUT - it might have been turned off for performance reasons. AND:

make a backup of the system.xml file before doing any work, and the file is easily corrupted, so use notepad or a very basic text editor to work with it as xml editors add values to the files that invisible in standard editing, but cause the file to work improperly.