Cognos is not starting after changing the tablespace AD password

[srikanth]

we have ecently changed the baseDN password of our AD and the same has been updated in cognos configuration and then save.

aftert his, if i start the cofnos services, it does not start throwing the error.

the same thing happended when i try to test the user on my tablespaces, right click-test

[dougp]

Is there an error message?

[cognostechie]

All three namespaces for authentication are showing exclamation marks and the namespace you show for AD doesn't seem to be for AD

[srikanth]

here is the namespace configured to use AD. I see the error as above



['EngineeringPortal']
[ ERROR ] AAA-AUT-0016 The function call to 'CAMFactory.initialize' failed.
[ ERROR ] CAM-CRP-1095 Unable to find the encryption certificate with alias 'encryption' in the keystore '/procommnt/procomapp/wt/reporting/configuration/certs/CAMKeystore'.

[cognostechie]

You may have to copy the certificate files to the folder. Check the installation documentation frim IBM. Your screenshot is for LDAP, not AD.