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Not able to modify properties in edit mode and not able to Submit parameters

Started by pradeepbi25, 14 Oct 2020 12:08:12 PM

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pradeepbi25

Hello Cognos gurus,

We are using Cognos 11.1.2. We are having 2 weird issues which we never faced before.

Issue 1 (not able to modify properties in edit mode):
When we are trying to edit any report in report studio, Cognos is not allowing to modify properties.
For example, I selected a crosstab column and on right side under properties of crosstab column I tried to apply Conditional Styles.
But I cannot see 3 dots(...) beside Conditional Styles and there is no action on that property.

Issue 2 (not able to submit parameters):
When we are trying to run any exising report or new report, there is no action when we click on Finish button or Reprompt button or any prompt button in prompt page.

We tried below methods to fix this issue:
1. Restarting Cognos servoces.
2. Restarting IIS server services.
3. Removing cache from browser.
4. Cross browser testing.
5. Disconnecting from VPN.

But nothing working. Looking for any help to fix this issue.

Thanks in advance.
Pradeep

Shah

Try in a different browser. Recently i had issues with chrome, but not with firefox.