Cafe not seeing Running Instances.. Any ideas?

[donap]

Hi !
We are currently at a loss what to look at -- The issue  appears to be related to apps that use the pmhub or pmpsvc  services

ANY clues at what else to try would be greatly appreciated !

The TM1 Server Instances Services are RUNNING on the WINDOWS Server...
In CAFE - our CONNECTION to the Server is Successful ... but no Instances appear to select a package from -- the list is just empty
> Architect works fine    > TM1 WEB works Fine

>Web based Ops Console -- Connects to the Admin Host, but shows the TM1 Server Instances with a red square box -- and therefore no display of Threads, etc. 

We have been working on this for OVER A WEEK.
WE have completely Uninstalled TM1 from the Server and Re-installed it, and re-applied all the patches

MODIFIED - Server name, references to Gateway and External URI Verified Correct...
C:\Program Files\ibm\cognos\tm1_64\webapps\tm1web\WEB-INF\configuration\tm1web_config.xml
C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\server-config.wsdd
C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration\pmpsvc_config.xml
C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration\fpmsvc_config.xml

Checked – NO mods required:
C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration\ fpmsvc_config.wsdd
C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration\ fpmsvc_config.xml.new
C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration\ fpmsvc_config.xsd
C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration\ pmpsvc_config.wsdd
C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration\ pmpsvc_config.xml.new
C:\Program Files\ibm\cognos\tm1_64\webapps\pmpsvc\WEB-INF\configuration\ pmpsvc_config.xsd

[Anubha]

Hello ,

We are facing exactly same issue, has there been any resolution to this error. Any update would be really helpful.