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Date Prompt Calendar not Appearing next to date prompt

Started by adam_mc, 06 Nov 2019 12:44:53 PM

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adam_mc

We are just completing a CA 11.0.13 upgrade and are in UAT.

We have just noticed that when we have a Prompt Page with a large number of prompts (that you scroll down to select) and then you attempt to select a calendar date prompt towards the bottom of the page, the calendar opens up at the top of the page rather than next to the prompt you are working with.
This is very confusing as the business will likely not see that anything has happened and will not know to scroll back up the page.

Has anyone else seen this behavior?  And, if so, how did you resolve?

Any help will be gratefully appreciated.
Thanks in advance,
Adam.

dougp

I had a similar problem in 11.0.4 and 11.0.7, but it was corrected in 11.0.10.  I am running 11.0.13 and don't see the problem.

A few items you should clarify:
11.0.13 + what fix packs?  (What is the kit_version from cmplst.txt?)
Which viewer?  (interactive or compatible)
What is the value of the Report styles property of the report?  (10.x, 11.x, 11.4, etc.)
What is the value of the Select UI property of the date prompt?  (I assume it is Edit box.)

adam_mc

Thanks Doug!

I was able to re-save this report over itself in CA 11.0.13 (this was after a migration from Cognos BI 10.2.2) and now it works as expected.
Also, as any FYI, this report did have embedded HTML items containing Java Script.

Back to testing...

adam_mc

Actually, it is now working when I run interactively.
However, it is still experiencing this odd behavior when I attempt to run in the background!

What is the difference between the two prompt viewers?
I notice that the run in background window is no longer full screen, but is slightly smaller - Is there anything significant that would cause this behavior?

Thanks in advance,
Adam.