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Audit database is not capturing any data in C11.0.9

Started by priya1988nath, 18 Jul 2018 09:37:36 AM

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priya1988nath

Hi All ,
We have recently upgraded the from cognos 10.2.1 to 11.0.9 .
Although the audit database was working fine in cognos 10.2.1 but its not working in 11.0.9.
we had copied the content store from 10 to 11 .and checked that logging level is set to BASIC.
I am able to test the connection successfully from cognos admin portal .
Kindly suggest me what else I should ensure .


Thank you

DavidHull

#1
Hello there.
This is perhaps an obvious question, but have you configured the 'Audit' functionality under 'Logging' on each of your servers (content managers and dispatchers) in your new environment?
-D.

priya1988nath

Hi David ,
I have tested the connection in cognos configuration.and it was successful.
we have odbc version 7 on cognos server and I got a reply IBM that odbc version 7 has issues with audit database .They have asked me to change it to version 6 and try .
Could you let me know what version of ODBC install in your server ?