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ERROR: We can't get the notification state of this report right now. Try again

Started by kado, 07 Nov 2018 11:40:32 AM

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kado

Hello Cognos Admin Gurus,

We just did an upgrade to Cognos 11_0_12 (Cognos Analytics) from Cognos 10 which we installed on 5 new machines to support our PROD multi-server environment. I exported the Entire Content Store, moved it to the new environment's deployment folder, and imported all the Content (over 10GBs).

I've yet to enable or set up the mail server purposely so that all of the schedules and reports don't get pushed out while we are testing.

I went into the ADMIN Console and disabled the 300+ schedules (as we'll probably re-import fresh content closer to go-live) but now every report I run throws the ERRORS listed in the subject: "We can't get the notification state of this report right now. Try Again".. but then the report opens (or spreadsheet as many of our reports get pushed to XLS).

I stopped and restarted all of the services and still see this across a number of reports (reports that when imported individually work fine) and trying to figure what I imported from the entire content store that is gumming it up with this ERROR. My connection directly to the package(s) work fine but these reports are looking for something and I can't find much indication from IBMs site or Google.

Any thoughts and feedback are very much appreciated!!

Thanks,
Matt