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Cognos for MS Office 10.2.2 IF1 - doesn't recognize existing links

Started by redstang, 21 Apr 2017 04:07:09 PM

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redstang

IF1 is supposed to add support for Excel 2016, and it does work but only for brand new spreadsheets.  When opening spreadsheets that have existing links to reports/queries, they do not appear in the plugin.  This is a serious problem for us as we'd have to relink many existing spreadsheets.

Wondering if anyone else has encountered this problem.
Timing is everything.

afr

We have the same problem in office 2010 - add-in 10.2.2 doesn't recognise existing links (often it happens in power point + only some users have this problem). Any suggests?

ichelly

Hello ,

I think that i 've same issue !
I'm working on cognos migration from 10.1 to 10.2 :
> Source : Cognos 10.1.1
> Target : Cognos 10.2.2
> Cognos Office 10.2.2 FP6
> MS Office 2016
> OS: Win10

Issue description:
> In Cognos Office 10.2 , When i try to open a pptx document (created under cognos 10.1) , it seems that my report is static .. no link with the source report and can't update report data.
Notes:
>  In Cognos Office 10.2 , There are no issues when i create / publish a new document ( excel , ppt , ...) into congos connection and try to upload it.


Best Regards,
ichelly

keating101

Hello All

I have this issue using cognos 10.1.x
has anyone experienced this issue with cognos 10.2.x ?

Thanks,
Shaun

redstang

No, this issue specifically occurs in 10.2.2 when trying to open spreadsheets made with previous versions.
Timing is everything.