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Schedule gets deleted

Started by cognostechie, 02 Sep 2016 11:51:09 AM

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cognostechie

I have a report which was scheduled to run every day. When the report is modified and saved then the schedule gets deleted. This is the process of modification:

1> Open the report in RS, save it with a different name in the same folder by doing File -> Save As (let's say the original report was named Report and the new one is Report 1)
2> Modify Report1
3> Ask the QA folks to do the QA of Report1
4> Open Report1 in RS and save over the original Report by doing File -> Save As.

The client does not have a DEV server so modifications are being done in PROD

I know when we deploy the reports from DEV to PROD then the schedule does not get deleted as long as the reports are in the same folder in both the environments. Not sure how it works in this case.

Any ideas?

AnalyticsWithJay

I'm assuming your client is on 10.2+?

The functionality has changed in copying/overwriting a report. Previously it would only overwrite the report, but now it overwrites the schedules as well.

You can revert back to the previous functionality, but note that IBM will be deprecating this feature in the near future.

Edit templates/ps/system.xml and add the following line:

<param name="updateTargetObjectWhenOverwrite">true</param>

Jay



cognostechie

Really ? I wonder then how would the deployment work from DEV to PROD? Obviously, the reports in DEV won't be scheduled.

Can you point me to some docs from IBM which say this?

Thanks for the answer, appreciate the help !

AnalyticsWithJay

Quote from: cognostechie on 02 Sep 2016 07:08:50 PM
Really ? I wonder then how would the deployment work from DEV to PROD? Obviously, the reports in DEV won't be scheduled.

Can you point me to some docs from IBM which say this?

Thanks for the answer, appreciate the help !

My pleasure! Here you go:
https://www.ibm.com/support/knowledgecenter/SSEP7J_10.2.2/com.ibm.swg.ba.cognos.ug_cra.10.2.2.doc/t_asg_changethebehaviorwhenyoucopyobjects.html


cognostechie

I have 10.2.1 and unfortunately, this did not work. It's still removing the schedule.

We will log a case with IBM


cognostechie

I meant to say that adding that param in system.xml doesn't work !

AnalyticsWithJay

Quote from: cognostechie on 07 Sep 2016 12:08:04 PM
I meant to say that adding that param in system.xml doesn't work !

After restarting the services?