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Cognos services getting restart automatically

Started by cognoslearner1, 05 Aug 2016 07:36:33 AM

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cognoslearner1

Hi All,

We are getting perm gen space issue error.

In the log file : cbs_run_WebSphereLiberty :  Getting this error : ERROR t[e29d6700] CBSSocketCommand no response,  CAM_Poll timed out.

In p2pd_messages file : 000019c9 com.ibm.ws.webcontainer.util.ApplicationErrorUtils           E SRVE0777E: Exception thrown by application class 'sun.misc.Unsafe.defineClass:-2'
java.lang.OutOfMemoryError: PermGen space

In cogserver log getting :
BITSrv   6101   2   Audit.RTUsage.BITSrv      <trace> Entering StopHandler::process. </trace>
10.8.1.100:36388   56182   2016-08-04 08:07:33.437   +1               -194413712   BITSrv   6101   2   Audit.RTUsage.BITSrv      <trace> The BIBusTKServer process received a stop request. </trace>
10.8.1.100:36388   56182   2016-08-04 08:07:33.438   +1               -194413712   BITSrv   6101   2   Audit.RTUsage.BITSrv      <trace> StopHandler::process - Ready to send stopped reply. </trace>
10.8.1.100:36388   56182   2016-08-04 08:07:33.438   +1               -194413712   BITSrv   6101   2   Audit.RTUsage.BITSrv      <trace> StopHandler::process - Stop reply sent and received. </trace>
10.8.1.100:36388   56182   2016-08-04 08:07:33.439   +1               -194413712   BITSrv   6101   2   Audit.RTUsage.BITSrv      <trace> The BIBusTKServer process handled the stop request. </trace>
10.8.1.100:36388   56182   2016-08-04 08:07:33.439   +1               -194413712   BITSrv   6101   2   Audit.RTUsage.BITSrv      <trace> Leaving StopHandler::process - Telling the worker thread to exit. </trace>
10.8.1.100:36388   56182   2016-08-04 08:07:33.439   +1               -194413712   BITSrv   6101   2   Audit.RTUsage.BITSrv      <trace> The BIBusTKServer process is shutting down. </trace>
10.8.1.100:36388   56182   2016-08-04 08:07:35.428   +1               -162720032   BITSrv   6101   2   Audit.RTUsage.BITSrv      <trace> BIBusTKServer::runServer - Arming auto destruct. </trace>
10.8.1.100:36388   56182   2016-08-04 08:07:35.428   +1               -162720032   BITSrv   6101   2   Audit.RTUsage.BITSrv      <trace> BIBusTKServer::runServer - Ending communication. </trace>


As per my sense its a perm gen space issue
Do i need to increase size on bootstrap files ?
bootstrap_linuxi38664.xml
bootstrap_wlp_linuxi38664.xml
bootstrap_sg_linuxi38664.xml

Which files I need to update ?
or do I need to do anything else ?

We are using Red Hat Enterprise Linux Server release 6.6 (Santiago) and cognos 10.2.2

Thanks in advance.