Agents not working after upgrade from 10.1 to 10.2.2

[Saivenkat7]

Hello,

We recenetly installed Cognos 10.2.2 and pointed to existing content store database. everything looks fine. We are able to access report, run reports etc.,
But Cognos Agents are not running, i am getting below error.
We are on Solaris OS. Database: Oracle 11g (32 bit client)

CNC-ASV-0025 Agent Condition invalid: DPR-ERR-2056 The Report Server is not responding. Handler trace back: [the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler [service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler [load_balancer] com.cognos.pogo.handlers.logic.ChainHandler [lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler [batchreportservicechain] com.cognos.pogo.handlers.logic.ChainHandler [warptask_with_authenticate] com.cognos.pogo.handlers.logic.ChainHandler [do_batch_warp] com.cognos.pogo.handlers.logic.ChainHandler [warptaskmtaChain] com.cognos.pogo.handlers.logic.ChainHandler [warptaskmta] com.cognos.pogo.reportservice.BatchReportServerHandler

Previously we used Tomcat and with 10.2.2 it seems IBM Websphere is the default, i am not sure but do i need to do any changes for this?
cbs_run_webspherelibery.log shows
Tue Oct 20 09:49:02 2015  INFO  t[1] CBSBootstrapService attempt to load config from "//./bootstrap_wlp_solaris64.xml"
Tue Oct 20 09:49:08 2015  INFO  t[2] CBSBootstrapService IBM Cognos Bootstrap Service running as process 4651.
Tue Oct 20 09:49:40 2015  WARN  t[3] CBSSockSendAction did not detect success string in response.
Tue Oct 20 09:50:12 2015  WARN  t[3] CBSSockSendAction did not detect success string in response.
Tue Oct 20 09:50:50 2015  INFO  t[1] CBSBootstrapService CBSBootstrapService::Run() - child process(es) is/are ready.

Cogserver.log shows
4652   2015-10-20 09:55:21.712   -8   7C08E441F552772B6F2F5EDD10D59A360BFAD561E37E66BB5BDAF66D33B19671   2GCd99MMdj4lMv2jjqh9Chyv2hCMwsGMdsC28G2j   8      Default Executor-thread-126   DISP   6100   1   Audit.Other.dispatcher.DISP.pogo   pogo   com.cognos.pogo.reportservice.RequestInvoker      Failure   <messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message></messages>   DPR-ERR-2074 Failed to receive a timely response from an external process with a PID 5627. Ensure that the process with a process ID 5627 is started. If the cause of problem cannot be determined, increase the logging level for the target service in the IBM Cognos Administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/Information_Management/Cognos

Thanks for your time

Sai

[cognostechie]

Which agents are those? Like the agents stored on the file system and pointed to cognos (ex: Data Manager agents) ? If so, have they been re-pointed to the new folders of 10.2.2 ?

[Saivenkat7]

The Cognos Agents which we created using Cognos Event studio. Sorry for mentioning that my initial post.

Sai