Unable to load Saved workspace/Business Insight Cognos 10.1.1

[rkadwad]

We are able to create a New Workspace and save it to the Directory.     
WHen we try to open the already saved WorkSpace it shows Loading but   
never loads the Workspace.

This is what we tried:
I created a workspace with just a text Item from toolBox Widgets,     
Added a text "Hello World" saved and .. couldn't open.     

Any help would be greatly appreciated

[bdbits]

What browser are you using? That smacks of the sort of things I've seen when using an unsupported browser, e.g. a lot of things do not work in Chrome. If you are in IE11, try adding your Cognos site to compatibility mode.

Is this Insight-now-named-Workspace or is it Insight the desktop tool? Sorry, cannot remember when the name changed. But there are some server things you have to do to open saved Insight-the-desktop-tool sessions from Cognos Connection.

[rkadwad]

I am using IE9, even in firefox the same problem.

i am using Cognos version 10.1.1.. its called here as Business insight. In 10.2 onwards name changed as workspace.

[rkadwad]

No its not desktop client tool.. it opens in browser.
Any settings need to be changed?

[bdbits]

No the browser Insight should not require any special configuration.

I am sorry I cannot help much more than that as I don't have an IE9 machine available here to try things out. You might want to give support a try.