Getting the error trying to test query item in Framework Manager

[kvchow]

Hi All,

when i am trying to tset any quey subject/query item i am getting the below error

QE-DEF-0368 Unable to decrypt user name and password credentials from the content store. Review and save the Cognos Configuration settings to configure your reporting environment.

Any Idea?

Regards,
kvchow

[MFGF]

Hi All,

when i am trying to tset any quey subject/query item i am getting the below error

QE-DEF-0368 Unable to decrypt user name and password credentials from the content store. Review and save the Cognos Configuration settings to configure your reporting environment.

Any Idea?

Regards,
kvchow

Yep - it sounds like your crypto keys for FM don't match the crypto keys for your Cognos BI server. Make sure your Cognos BI instance is up and running, then on your FM machine go to Start > Programs > IBM Cognos 10 > IBM Cognos Configuration

Select Environment on the left, and make sure that your Gateway URI and your Dispatcher URI for External Applications are both configured to point to the correct servers and port numbers for your Cognos BI instance. Then hit Save. If you get a row of green ticks, all is well and your problem should be fixed. If you get errors about being able to decrypt keys, you have deeper issues - post back here if so.

Cheers!

MF.

[kvchow]

Hi

Thank You MFGF,I did What you mentioned,in Cognos Configuration i checked both Dispatcher and gateway URi &everything is ok and i click on Save,and it showing Green tics for all and i came to Fm and i click on Test query Subjects and now this time it is asking for User Name and Password
What should i give i mean which Credentials?

Please find the attached Screenshot

[MFGF]

Hi

Thank You MFGF,I did What you mentioned,in Cognos Configuration i checked both Dispatcher and gateway URi &everything is ok and i click on Save,and it showing Green tics for all and i came to Fm and i click on Test query Subjects and now this time it is asking for User Name and Password
What should i give i mean which Credentials?

Please find the attached Screenshot

Hi,

If you didn't close and reopen FM since changing the configuration, you will need to sign in to the Cognos server. I'm guessing that these are the credentials it is asking for? Enter your normal credentials for accessing Cognos and see if this fixes things.

MF.

[kvchow]

Hi

Thank You MFGF

Cognos server Credentials is worked for me...