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8.4.1 Planning RPC errors

Started by adamhodge, 15 Nov 2013 02:12:09 PM

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adamhodge

Need guidance on what to do about a hang on Win7 x64 - Cognos Planning, IE8.  Trying to load the contributor (epchost.exe).  I've checked the https traffic and it looks OK (returns 200 for everything).  However the process hangs and I get a PlanningErrorLog.csv with "Failed HRESULT [0x800706BE]: The remote procedure call failed."  for the gridWindowOpen procedure.

How can I troubleshoot this?  The epchost window launches but is blank.

IE8 and the Cognos process are 32 bit.

adam

skinners666

Anything else interesting the logs? (the lines before that error)

adamhodge

nothing in the log file the Cognos process leaves (csv file).