If you are unable to create a new account, please email support@bspsoftware.com

 

Error when adding job server after modifications made to the Job Server Cluster

Started by Marva55, 04 Nov 2013 04:39:04 AM

Previous topic - Next topic

Marva55

Hi,

I have issues in our Cognos Planning environment which regularly occur if we make changes to the Job Server Cluster in the CAC.

First time after installing Cognos Planning it's OK to add multiple job servers to the Job Server Cluster.

If we later decide to remove any of the job server from the Job Server Cluster, we in somehow make the Content Store and Planning Store corrupt and a error is displayed saying:

Unable to execute
EAdminUI_10.frmJobServerProperties.mnuAddJobServer_Click
At line 0


Issues described in technote: http://www-01.ibm.com/support/docview.wss?uid=swg21455021

We have solved this issue by recreating both the Content Store and Planning Store databases and import all content again from old deployments.

Note: It didn't help only recreating the Content Store which we first believed was enough. Both Content Store and Planning Store needs to be recreated.

Have anyone solved this issue witohut recreating the corrupt content/planning store?


Here is "related" technotes but for older Cognos Planning versions and similar issues:
http://www-01.ibm.com/support/docview.wss?uid=swg21370775
http://www-01.ibm.com/support/docview.wss?uid=swg21348094
http://www.cognoise.com/index.php?topic=3594.0