Unable to run charts in Cognos 10.2

[Cognosuser123]

Hi,

I am able to retrieve and display the data in the ITM Cognos reports. But when I have added a chart to the same report using the Report Studio, I get an error:

RSV-SRV-0040: The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/Information_Management/Cognos_Business_Intelligence.



CCLAssertError:0:Fatal: CCL_ASSERT_NAMED(ptr, "chartAllocMem() limit reached [RSAssembleContext::chartAllocMem()]");RSV-SRV-0042 Trace back:RSReportService.cpp(766): CCLAssertError: CCL_CAUGHT: RSReportService::process()RSReportServiceMethod.cpp(263): CCLAssertError: CCL_RETHROW: RSReportServiceMethod::process(): asynchWait_RequestRSASyncExecutionThread.cpp(828): CCLAssertError: RSASyncExecutionThread::checkExceptionRSASyncExecutionThread.cpp(277): CCLAssertError: CCL_CAUGHT: RSASyncExecutionThread::runImpl(): promptPagingForward_RequestRSASyncExecutionThread.cpp(884): CCLAssertError: CCL_RETHROW: RSASyncExecutionThread::processCommand(): promptPagingForward_RequestExecution/RSRenderExecution.cpp(670): CCLAssertError: CCL_RETHROW: RSRenderExecution::executeAssembly/RSDocAssemblyDispatch.cpp(292): CCLAssertError: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssemblyAssembly/RSLayoutAssembly.cpp(79): CCLAssertError: CCL_RETHROW: RSLayoutAssembly::assembleAssembly/RSDocAssemblyDispatch.cpp(359): CCLAssertError: CCL_RETHROW: RSDocAssemblyDispatch::dispatchChildrenAssemblyForwardAssembly/RSReportPagesAssembly.cpp(179): CCLAssertError: CCL_RETHROW: RSReportPagesAssembly::assembleAssembly/RSDocAssemblyDispatch.cpp(309): CCLAssertError: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssemblyAssembly/RSPageAssembly.cpp(303): CCLAssertError: CCL_RETHROW: RSPageAssembly::assembleAssembly/RSDocAssemblyDispatch.cpp(309): CCLAssertError: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssemblyAssembly/RSTableRowAssembly.cpp(177): CCLAssertError: CCL_RETHROW: RSTableRowAssembly::assembleAssembly/RSDocAssemblyDispatch.cpp(309): CCLAssertError: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssemblyAssembly/RSTableCellAssembly.cpp(137): CCLAssertError: CCL_RETHROW: RSTableCellAssembly::assembleAssembly/RSDocAssemblyDispatch.cpp(359): CCLAssertError: CCL_RETHROW: RSDocAssemblyDispatch::dispatchChildrenAssemblyForwardAssembly/RSDocAssemblyDispatch.cpp(309): CCLAssertError: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssemblyAssembly/RSChartAssembly.cpp(281): CCLAssertError: CCL_RETHROW: RSChartAssembly::assembleAssembly/RSChartAssembly.cpp(5154): CCLAssertError: CCL_RETHROW: Assembly/RSAssembleContext.cpp(359): CCLAssertError: CCL_THROW:

X-axis : TimeStamp
Y-axis : avg utility ...blah blah
Series(Primary x-axis) : ServerName

I have tried increasing the Heap size JVM in the Reporter Administration. But still the issue persists.

Can you please let me know, what is the issue here? It would be grateful if any solution is provided.

Thanks in advance.

[BigChris]

How much data are you trying to graph? I haven't seen that error before, but it looks like the dataset that you're trying to graph is just too big:

chartAllocMem() limit reached

C