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Index Update Job Failing

Started by tlynnm4591, 06 Sep 2013 01:48:08 PM

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tlynnm4591

A customer of mine running Cognos 10.1.1 has created an Index update job that is continually failing each night generating the following errors:



There are many pages of these errors repeating with the final page listing two additional error messages:



The day BEFORE these errors was generated, we were only receiving CNC-MON-0036, and CNC-MON-0002 errors. After researching IBM's documentation on these two errors, we increased the maximum memory form 768 to 1280 and we started receiving the errors shown above.

Any thoughts on what is causing these error messages as an increase in maximum memory hasn't resolved the issue? The server has 30GB of physical memory.

Thanks!

tlynnm4591

We were able to prevent this index update job from failing by doing two things:

1) Increased maximum memory setting to 2048
2) All Index options were checked to be updated by default, causing an unnecessary memory drain. Deselected unnecessary Indexing options for clients application (each application will be different).

Thanks,