If you are unable to create a new account, please email support@bspsoftware.com

 

News:

MetaManager - Administrative Tools for IBM Cognos
Pricing starting at $2,100
Download Now    Learn More

Main Menu

Lost hierarchal path hyperlinks in My Folders

Started by cyrral, 09 May 2013 02:28:10 PM

Previous topic - Next topic

cyrral

I'm not sure just how strange this request is, but I haven't found anyone how's encountered it so far.

When I'm in our Pre-Production Cognos Connection (V 8.4.1), and then click on the My Folders tab, I'm able to navigate to whatever folders that are listed.  The trouble I encounter is that once I navigate to a particular folder I loose the hierarchal path accross the top, just below the Public / My Folder tab.  It will only show the currect folder 'Test Folder 2' and not the typical My Folders > Test Folder 1 > Test Folder 2 hyperlinked path.  I've attached the example showing the typical hierarchy path in our DEV environment and then what I get when I try to navigate in our Pre-Production environment.

I'm able to navigate, but only I use the Back button on the browser.  Very inconvenient needless to say.

Our Cognos hosting team has not responded to my request to get this fixed.  So I reaching out to those that might have seen this anomoly.

Thanks for any assistance that you provide.