Unable to load Business Insight Advanced on remote computer

[MaryP]

In my application on our Cognos server, when I select a report and click launch ->  Business Insight Advanced , I can load the program but when I remotely run the application using the browser and server Ip address, and select Business Insight Advanced the page with the progress toolbar hang and doesn't load. Any idea?

[MFGF]

Are you trying to run on a machine in a different domain than the ones listed as allowed in the Cognos Application Firewall?

MF.