If you are unable to create a new account, please email support@bspsoftware.com

 

News:

MetaManager - Administrative Tools for IBM Cognos
Pricing starting at $2,100
Download Now    Learn More

Main Menu

EP 10.1 and Server 2k8 R2 Terminal Server with RemoteApp deployment

Started by ericlfg, 22 Mar 2011 03:57:47 PM

Previous topic - Next topic

ericlfg

Hi All,

Calling all System admins...

I'm looking to try and get an understanding of how we can implement RemoteApp with EP C10.  Using previous Citrix (and install and configuration guide) information, I've performed an install into the C:\programData directory with the MSIEXEC command line options (http://www-01.ibm.com/support/docview.wss?uid=swg21380895) and I've confirmed that when we RDP into the box with another account we're not prompted for the download of the Rich Client components.

Upon setting up of the shared IE application, we are still prompted for the RCP Framework install when clicking on an e-list item.  If you try to install you receive a network error:
A network error occurred while attempting to read from the file:
C:\Users\%profile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\

If we log onto the terminal machine with the account we just were prompted to do the download for and do a manual install of the .msi files (by double clicking and installing into the default profile), we can now use the RemoteApp IE that we shared earlier.

Are we able to force the RemoteApp to use the All Users (C:\programData in 2k8) install rather than attempting to load from the profile path.  I've found some online resources, but haven't been able to pinpoint what needs to be modified.

Thanks in advance.


SomeClown

This?

https://www-304.ibm.com/support/docview.wss?uid=swg21380895

The key part being the allusers parameter as part of the command-line install.  I think the CognosRCP stuff has some profile-specific stuff unless you force it.

ericlfg

Hey SomeClown,

As I mentioned in my post, I've run through those command-line install steps (and I'm quite familiar / comfortable with them as I've done it many times before).  I've confirmed that after the install, when we log on with a couple of different profiles,  we are not prompted for the framework or contributor download components when we select an e-list.

To clarify, on the end user system we're using the shared .rdp link that is created as a result of the RemoteApp wizard.  We have the IE application shared in RemoteApp, and when accessing this from the end user system via the .rdp we created we can navigate to the e-list, but get prompted for the framework.

So example:
I have an xp machine and want to use this RemoteApp link.  My admin gives me the link (having already performed the allusers=y install on the server) and I navigate all the way to an e-list and I get prompted to do the framework install; if I try it fails with the above error.  If I log onto the terminal server as myself, double click both the cognosrcp and contributor msi files, I can then go back to my local system and run the same link and open a node without problem.  The difference here is that by logging onto the terminal machine and running the msi's I'm installing the pieces into my profile.

Thoughts?

dylan-nyc

I had the same problem.  I was able to change the cmd to have the user name instead of AllUsers and it worked for that user.  I'm not sure this is what you are looking for, but it may be a work around...

Good luck!

Dylan

ericlfg

Thanks for the reply, Dylan..

What cmd did you change to use the profile name rather than Allusers?  The MSIEXEC cmd and TARGETDIR= to install it into the profile path?  Ex: C:\Users\Dylan ?

If so I'm trying to avoid this as it would install the same program repeatedly for each end user that uses this system.  Therefore, with approximately 200 users using this configuration multiplied by 180MB per install, we're talking ~35 GB. 

dylan-nyc

I just double-checked and I misspoke we changed the directory as opposed to the user so it looked like this...  Not going to get you where you want though with the 35GB.

msiexec /i D:\Cognos\cognosrcp TARGETDIR="C:\Documents and Settings\dylan\Application Data" ALLUSERS=y
msiexec /i D:\Cognos\contributor TARGETDIR="C:\Documents and Settings\dylan\Application Data" ALLUSERS=y

SomeClown

Sorry, missed that part earlier.  Sounds like whatever user profile replication is in place does not actually copy over to the users.

Have you tried this with a brand-new user (freshly created, no history in Citrix)? (test for replication against new users versus existing)

Do the drive mappings move around (e.g. n:\users vs. c:\users)?  Checked the master profile space on the server to see if the components are there?