ERROR: Unable to access service at URL:

[karumudi7]

In frame work manager, I am getting the error:

Unable to access service at URL:

http://localhost:80/cognos8/cgi-bin/cognos.cgi?b_action=xts.run&m=portal/close.xts

Please check that your gateway URI information is configured correctly and that the service is available.

For further information please contact your service administrator.

To open my cognos: the URL is http://karumudi/cognos4 , this link is working fine.

I am using COGNOS 8.4 version

Help me in this...

[cognostechie]

That 'lcoalhost:80' in Cognos Configuration should be what you used to access the web page.
You said it is   http://karumudi/cognos4  Make it the same in configuration. It tells me that you
created a virtual directory in the web server with the name cognos4 not cognos8.

[karumudi7]

First I created with the name Cognos8 but the browser environment is not opening.
So in IIS I deleted this and created a new one with name Cognos4.

You said change it in config... Can u plz tell me where it is??
I am a newbie to cognos...Just learning.


Thank U.

[cognostechie]

Open Cognos Configuration, on the lest pane, click 'Environment', on the right pane, you will see a bunch of settings for the URL. Whereever you see:

localhost:80/cognos8 - Replace it with karumudi/cognos4
localhost:9300          - Replace it with karumudi:9300

If you have any other number instead of 9300, keep it same, do not replace that.

[cognostechie]

If that does not work, check if your computer is part of a domain. If so, qualify domain name before the computer name..

Ex: Domain = companyname.com
It should be companyname.com.karumudi

[karumudi7]

Open Cognos Configuration, on the lest pane, click 'Environment', on the right pane, you will see a bunch of settings for the URL. Whereever you see:

localhost:80/cognos8 - Replace it with karumudi/cognos4
localhost:9300          - Replace it with karumudi:9300

If you have any other number instead of 9300, keep it same, do not replace that.

Thank you, it worked. We have to change in both Server & Model Configuration. Now working fine.

[vasadikiran]

very simple option like
Right click MY Computer-> go to Computer Name.

find fulcomputer name: cogserv

in you system computer name is cogserv means
you have to use

http://cogserv/cognos8

first part is computer name (cogserv) and second part IIS Virtual directory name( cognos8)

Regards
Kiran Kumar vasadi
http://kiranvasadi.blogspot.com

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