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Skins not appearing !

Started by cognosun, 13 Oct 2010 04:04:47 AM

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cognosun

We have installed Cognos 8.4 with entry point as Dispatcher ( no gateway).

But after doing this, we are not able to access the skins within the environment, we are getting just texts.

Can anyone suggest like at which path we need to copy the skins directory ( which is at webcontent directory).

Meanwhile Gateway URI is displaying skins.

cognosun

any idea about the request ?

Here cognos is installed on AIX.

sir_jeroen

I'm doing this by head so correct me if I'm wrong.... All url's are relative to the basic entry point. If you are using the dispatcher you'll have to place all contents relative to the dispatcher path... So place the the skins in: http://server:9300/p2pd directory (<install>/webapps/p2pd)

cognosun

this path is working fine for displaying Images ( which we access in reports)...but the issue is with skins...like once we open the cognos connection portal....we are seeing almost pure white screen with 2 authentication boxes !

sir_jeroen

I think the logon box isn't provided by the skins folder but by the servlet. Take a look at the page source and find out where the Stylesheets are pointing to.

cognosun

How shall i check the Page Source.

Because if i login to the portal...i can see ONLY non-html texts ( i.e. no active links).