Hi,
Unable to Open Cognos browser using URL http://localhost/cognos8.
I am able to start the Services in cognos configuration.
I navigated to IIS services from Control Panal and Browsed IIS service I am able to see the ISS window but when I Browse the Cognos-8 folder unable to launch the bowser can any one help opn this please?
have you setup the web gateway for cognos in IIS? What error do you get?
I am not getting any error.I have configured the web gateway i.e. creating of Cognos-8 folder and mapping it to webcontent and given read permissions.Then Similarly mapped to CGI-BIN and given Read and Execute permissions.
When I am tring to Browse then Cognos-8 folder I am getting "Page cannot be displayed"
Can any one help me on this please...?
are you using cgi or isapi
ISAPI
I have both SQL Server and Oracle 10g installed in my machine can this cause any problem??
Quote from: srinu1253 on 12 May 2010 08:12:15 AM
I have both SQL Server and Oracle 10g installed in my machine can this cause any problem??
Shouldn't cause you any probs as long as your machine has enough resource available. I run the exact same on my own laptop and have several instances of Cognos up and running.
What do you see on screen when you attempt to access the page, anything?
What OS are you using?
sorry just re-read your earlier post about the message being displayed(bangs head on desk!!!!!!) I'd still be interested in knowing the OS your using and version of IIS
Quote from: srinu1253 on 12 May 2010 08:08:08 AM
ISAPI
If you are using ISAPI, try your URL as:
http://localhost/cognos8/cgi-bin/cognosisapi.dll
MF.
Within IIS check the web service extensions to ensure that you are allowing all ISAPI extensions. This has caught me out before
Hey,
Very sorry to misguide you all its using CGI
when I start the service this is the message I am getting...
[ ERROR ] An error has occurred within Tomcat. Please check the log file 'C:/Program Files/cognos/c8/logs/tomcat.log'.
Successfully launched a test JVM with the memory setting of '768'. Note that this does not guarantee that IBM Cognos 8 will start and run successfully.
To see which JVM options are based on this setting, view c8_location/bin/bootstrap_<OS>.xml and see your JVM documentation for an explanation of those options.
Since the value is empty, the feature is disabled. There is nothing to test.
[ ERROR ] The mail server cannot be reached.
21:06:57, 'CPS Producer Registration Service', 'StopService', 'Success'.
21:06:59, 'MetadataService', 'StopService', 'Success'.
21:06:59, 'AgentService', 'StopService', 'Success'.
21:06:59, 'MonitorService', 'StopService', 'Success'.
21:06:59, 'DeliveryService', 'StopService', 'Success'.
21:06:59, 'JobService', 'StopService', 'Success'.
21:06:59, 'ReportDataService', 'StopService', 'Success'.
21:06:59, 'BatchReportService', 'StopService', 'Success'.
21:06:59, 'PresentationService', 'StopService', 'Success'.
21:06:59, 'SystemService', 'StopService', 'Success'.
21:06:59, 'ReportService', 'StopService', 'Success'.
21:06:59, 'EventService', 'StopService', 'Success'.
21:06:59, 'ContentManagerService', 'StopService', 'Success'.
21:06:59, 'LogService', 'StopService', 'Success'.
21:07:37, 'LogService', 'StartService', 'Success'.
21:07:59, CM-SYS-2215 A Content Manager internal PRECACHEINITACTIONS task started.
21:07:59, CM-SYS-2216 A Content Manager internal PRECACHEINITACTIONS task is complete.
21:08:00, CM-SYS-2215 A Content Manager internal POSTINITACTIONS task started.
21:08:00, CM-SYS-2216 A Content Manager internal POSTINITACTIONS task is complete.
21:08:00, 'ContentManagerService', 'StartService', 'Success'.
21:08:00, CM-SYS-5159 Content Manager is running in active mode.
21:08:02, DPR-DPR-1002 Successfully registered the dispatcher http://accentur-107d93:9300/p2pd in Content Manager.
21:08:36, 'SystemService', 'StartService', 'Success'.
21:08:37, Start a BIBusTKServerMain because the start count 1 is larger than 0.
21:08:36, 'ReportService', 'StartService', 'Success'.
21:08:39, Start the BIBusTKServerMain with pid 1240.
21:08:47, 'PresentationService', 'StartService', 'Success'.
21:08:47, 'BatchReportService', 'StartService', 'Success'.
21:08:47, 'ReportDataService', 'StartService', 'Success'.
21:08:47, 'JobService', 'StartService', 'Success'.
21:08:47, 'DeliveryService', 'StartService', 'Success'.
21:08:47, 'MonitorService', 'StartService', 'Success'.
21:08:47, 'AgentService', 'StartService', 'Success'.
21:08:47, Start a BmtMDProviderMain because the start count 1 is larger than 0.
21:08:47, 'MetadataService', 'StartService', 'Success'.
21:08:48, 'EventService', 'StartService', 'Success'.
21:08:49, Start the BmtMDProviderMain with pid 5068.
21:08:51, 'CPS Producer Registration Service', 'StartService', 'Success'.
I have stopped apache service and restarted it managed to overcome the Tomcat error.
But when I am tring to open the cognos configuration service I am getting the same "page cannot be displayed" .can some one help me to sort out this problem......?
able to launch Cognos connection for few millisecs and then disapears and getting page cannot be displayed error.Can any one help on this??
I am using Windows XP and the IIS version is 5.1
Hi,
What happens if you address the dispatcher directly:
http://localhost:9300/p2pd/servlet/dispatch
Do you still get a "Page not found"?
Regards,
MF.
Can u please let me know what version of IIS and OS that you are using?
Quote from: srinivas_p on 13 May 2010 04:43:03 AM
Can u please let me know what version of IIS and OS that you are using?
He already said - two posts above:
Quote from: srinu1253 on 13 May 2010 03:04:15 AM
I am using Windows XP and the IIS version is 5.1
Thanks MFGF for your responses.
I Tried the dispatcher URL and I am able to see cognos connection pageut its unclear format.
yes, so you need to copy all folders/files from ..\c8\webcontent over to the folder ..\c8\webapps\p2pd.
Hey Tupac_rd I am able to view the Cognos Connection page but I using the Dispatcher URL to open the cognos connection page but Is there any way to view it using http://localhost/cognos8 way
I used to have this issue in Reportnet, never for Cognos 8. don't remember what I used to do for reportnet...... what is the full error you see..HTTP 404?
Yes
HTTP 404 error
How to overcome 404 error can any one suggest me??
I checked my local install, which is on IIS 5.1 and I don't see any special settings, just the default set up of virtual directories... Are you sure they are pointing to the correct install folders....... Also, do you have the default document enabled for the virtual directory...
In IE, make sure you have localhost and the machine name both as local intranet sites (security)
In IIS, right-click browse on the cognos8 virtual directory to see if you can do it from there. Make sure that you have cognos8 and cogno8/cgi-bin virtual directories pointing to the correct location.
In IIS, check property of the default website, make sure tab "web site" -> "Website identificaton" -> "IP address", you have selected (All unassigned) ...
Hi srinu1253
If you can see the portal through dispatcher so obviously your Cognos is ok, your setup of the IIS however is not. You mentioned a Windows XP OS, is this the 64 bit version by any chance? Also, try to create a second virtual directory pointing to the same webcontent folder, with read and read/execute for cgi-bin. One more thing, not too sure about IIS5.1, forgot, but IIS6 has this "enable All unknown CGI extension", can you check that as well?
Regards,
Z