Hey
My company is getting ready to upgrade from 7.1 to 8.4 and I was just wondering if anyone could point me in the direction of some best practices, tips etc...for the non-IT users. Each department will have a designated power user that will be handling the easier report requests and I was hoping to provide them with some suggestions.
Your best option is the official training in classroom or on-line format.
This doesn't always teach you the best methods of doing things, nor does it cover all possible uses of the tool - that is mainly gained through experience and raising questions of these forums.
Mick