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IBM Cognos 8 Platform => COGNOS 8 => Report Studio => Topic started by: kderoos on 21 Oct 2009 11:11:53 AM

Title: Logo Not Displaying in PDF Output
Post by: kderoos on 21 Oct 2009 11:11:53 AM
Hi all,

I have created a report template by modifying the "Great Outdoors Template" that replaces their logo.gif with ours.  When I run the report in HTML view everything looks fine.  When I change the output to PDF, the logo is replaced by a blank box.

Directory locations of these two GIF files are different.

Any input or suggestions would be greatly appreciated.

Kevin
Title: Re: Logo Not Displaying in PDF Output
Post by: VisioX on 21 Oct 2009 01:02:47 PM
Is your URL for the .gif the fully qualified name?
Like http://cognosapp2/cognos8/SunstateBI/images/ColorLogo144x72.gif
Title: Re: Logo Not Displaying in PDF Output
Post by: billylodz on 22 Oct 2009 02:57:33 AM
it's something with security, when you run HTML, you need access to logo, when you generate PDF Cognos Service user needs access to gif
Title: Re: Logo Not Displaying in PDF Output
Post by: lindero on 22 Oct 2009 06:29:00 AM
the report service must have access to the location of the appropiate image file, i.e. in a distributed environment, the report service must be able to resolve the domain within the gateway URI.
Title: Re: Logo Not Displaying in PDF Output
Post by: christopher on 23 Oct 2009 01:57:56 PM
I had the same problem originally.  I found our company logo on the main page of our intranet site, and rooted out it's url.  Once I switched it to universally available location, everything worked out!

I'd be curious to know where on my Cognos server I should store graphics for report templates.  I'd like to make some specialized logos and icons for some new reports.
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