COGNOiSe.com - The IBM Cognos Community

Planning & Consolidation => COGNOS Planning => Topic started by: pekapeka on 02 Sep 2009 08:54:28 AM

Title: Unable to retrieve email addresses for the intended recipients
Post by: pekapeka on 02 Sep 2009 08:54:28 AM
I would like to use the functionality to send an email on reject within Cognos Contributor v8.4.  I have activated the the prompt to send email on reject within CAC application options, added the email address to the users in cognos connection, and gtp.

However, am getting the error message "Unable to retrieve email addresses for the intended recipients."

Can anyone help?
Title: Re: Unable to retrieve email addresses for the intended recipients
Post by: pekapeka on 02 Sep 2009 09:25:14 AM
Have worked this out.

Need to add the email address to the email field in the User ID section not the email field in the Alert section.