Print Page - HTTP 404 Error on Emailed Reports Cognos 8.4

Title: HTTP 404 Error on Emailed Reports Cognos 8.4
Post by: jguevin on 23 Feb 2009 10:39:03 AM

Just upgraded from 8.3 to 8.4. I have several reports that are set up on a schedule to run and email links to end users who open the reports up in Excel 2007. After the upgrade to 8.4 the users now get an "HTTP Status 404 Error The requested resource is not available" error when they click on the link and try to open the report.

Any advice would be appreciated
Thanks
Jeff

Title: Re: HTTP 404 Error on Emailed Reports Cognos 8.4
Post by: kadvani on 21 Aug 2009 02:39:55 PM

Hi Jeff,

we have been having same issues. Did you find the solution of the problem.

Please let me know

thanks
Komal

Title: Re: HTTP 404 Error on Emailed Reports Cognos 8.4
Post by: jguevin on 27 Aug 2009 12:54:37 PM

Hi Komal,

It ended up being a security/role issue. The people who were receiving these reports recently had their roles changed in Cognos Connection and the new role did not have access to these reports. The easiest solution is always the one you look at last!

Thanks
Jeff

Title: Re: HTTP 404 Error on Emailed Reports Cognos 8.4
Post by: cognosun on 29 Jun 2011 10:55:29 AM

Hi Jeff,

Can you explain in-detail what do you mean when you say " The people who were receiving these reports recently had their roles changed in Cognos Connection and the new role did not have access to these reports"

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IBM Cognos 8 Platform => COGNOS 8 => COGNOS 8 Administration => Topic started by: jguevin on 23 Feb 2009 10:39:03 AM