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IBM Cognos 8 Platform => COGNOS 8 => COGNOS Connection => Topic started by: pz on 24 Sep 2008 09:56:53 AM

Title: How to Email report output as attachment
Post by: pz on 24 Sep 2008 09:56:53 AM
Hi all,

I am using C8.2 and cant see the 'send as attachment' option when I want to email a report output. I can only use the send link option.

Anyone can help with this?

Thanks,


Title: Re: How to Email report output as attachment
Post by: DanSev on 03 Nov 2008 03:37:59 PM
It is possible that the option was turned off in the system.xml file. The file is located at cognos/c83/templates/ps/portal.

It would be under <param ui=hide>
<CC_RUN_OPTIONS_email_attachment/>
</param>

just remove it, save the file, and restart the cognos services.

BUT - it might have been turned off for performance reasons. AND:

make a backup of the system.xml file before doing any work, and the file is easily corrupted, so use notepad or a very basic text editor to work with it as xml editors add values to the files that invisible in standard editing, but cause the file to work improperly.