I have error starting Cognos 8.3 on the IBM AIX system.
The platform is
IBM AIX 5.3
Cognos 8.3
IBM JDK 1.4.2
DB2 V8
Most of the Cognos service started normally, and Cognos created 115 tables in content store,but the DefaultHandlerService failed...
I have tried every means to solve it, but still find no way.
Who can help? thanks so much.
This is the cogServer.log when starting cognos.
10.1.1.25:9300 766130 2008-07-03 12:58:23.664 +8 main LOGSV 643 1 server.Audit.IPF StartService LogService Success <parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
10.1.1.25:9300 766130 2008-07-03 12:58:31.696 +8 Initialization_SESS Initialization_REQ Thread-15 CM 888 1 Audit.cms.CM StartService ContentManagerService Info CM-SYS-5159 Content Manager is running in active mode.
10.1.1.25:9300 766130 2008-07-03 12:58:31.693 +8 Initialization_SESS Initialization_REQ Thread-15 CM 888 1 Audit.cms.CM StartService ContentManagerService Success CM-SYS-5090 Content Manager build 8.3.888.0 started (schema version 4.0066).
10.1.1.25:9300 766130 2008-07-03 12:58:33.246 +8 BootstrapConfigurePublish na 0 BootstrapConfigurePublish-thread DISP 727 1 Audit.Other.dispatcher.DISP.com.cognos.pogo.contentmanager.coordinator.CMBootstrap StartService dispatcherBootstrap Info DPR-DPR-1002 Successfully registered the dispatcher http://opcp55a:9300/p2pd in Content Manager.
10.1.1.25:9300 766130 2008-07-03 12:58:36.243 +8 BootstrapConfigurePublish-thread EMS 718 1 Audit.ems.EMS StartService EventService Success
10.1.1.25:9300 766130 2008-07-03 12:58:36.118 +8 BootstrapConfigurePublish-thread JS 652 1 Audit.js.JS StartService JobService Success
10.1.1.25:9300 766130 2008-07-03 12:58:36.300 +8 BootstrapConfigurePublish-thread JSM 755 1 Audit.RTUsage.JSM CNC-SDS-0316 Unable to Established Connection to JMS Server. Please confirm that the JMS Server is running and properly configured.
10.1.1.25:9300 766130 2008-07-03 12:58:36.303 +8 BootstrapConfigurePublish-thread DLS 694 1 Audit.ds.DLS StartService DeliveryService CNC-SDS-0399 An error occurred while starting the JMS service. Failure
10.1.1.25:9300 766130 2008-07-03 12:58:36.970 +8 BootstrapConfigurePublish na 0 BootstrapConfigurePublish-thread DISP 727 1 Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices StartService CPS Producer Registration Service Success
10.1.1.25:9300 766130 2008-07-03 12:58:36.965 +8 BootstrapConfigurePublish na 0 BootstrapConfigurePublish-thread DISP 727 1 Audit.Other.dispatcher.DISP.pogo pogo com.cognos.pogo.services.DefaultHandlerService Failure <messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages> problem starting handler cpsServiceHandlernulljava.lang.NullPointerException at com.cognos.xts.application.XTSApplicationManager.searchSystemOptions(XTSApplicationManager.java:139) at com.cognos.xts.request.XTSBusHelper.initialize(XTSBusHelper.java:507) at com.cognos.xts.request.XTSBusHelper.<init>(XTSBusHelper.java:103) at com.cognos.cps.bseries.pogo.ProducerRegistrationHandler.callXTS(ProducerRegistrationHandler.java:218) at com.cognos.cps.bseries.pogo.ProducerRegistrationHandler.start(ProducerRegistrationHandler.java:887) at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:101) at com.cognos.pogo.services.DispatcherServices.start(DispatcherServices.java:198) at com.cognos.pogo.services.DispatcherServices.continueStartup(DispatcherServices.java:446) at com.cognos.pogo.services.DispatcherServices.configure(DispatcherServices.java:137) at com.cognos.pogo.contentmanager.coordinator.RefreshController.composeAndConfigureServices(RefreshController.java:147) at com.cognos.pogo.contentmanager.coordinator.RefreshController.run(RefreshController.java:94) at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish.startConfiguration(BootstrapConfigurePublish.java:117) at com.cognos.pogo.contentmanager.coordinator.BootstrapConfigurePublish.run(BootstrapConfigurePublish.java:76) at java.lang.Thread.run(Thread.java:570)
10.1.1.25:9300 766130 2008-07-03 12:58:36.304 +8 BootstrapConfigurePublish-thread MS 718 1 Audit.ms.MS StartService MonitorService Success
10.1.1.25:9300 766130 2008-07-03 12:58:36.116 +8 BootstrapConfigurePublish-thread ASV 698 1 Audit.as.ASV StartService AgentService Success
10.1.1.25:9300 766130 2008-07-03 12:58:35.855 +8 BootstrapConfigurePublish na 0 BootstrapConfigurePublish-thread DISP 727 1 Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices StartService ReportDataService Success
10.1.1.25:9300 766130 2008-07-03 12:58:36.054 +8 BootstrapConfigurePublish na 0 BootstrapConfigurePublish-thread DISP 727 1 Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices StartService SystemService Success
10.1.1.25:9300 766130 2008-07-03 12:58:37.420 +8 BootstrapConfigurePublish-thread JSM 755 1 Audit.RTUsage.JSM CNC-SDS-0316 Unable to Established Connection to JMS Server. Please confirm that the JMS Server is running and properly configured.
10.1.1.25:9300 766130 2008-07-03 12:58:37.420 +8 BootstrapConfigurePublish-thread DLS 694 1 Audit.ds.DLS StartService DeliveryService CNC-SDS-0399 An error occurred while starting the JMS service. Failure
What is the destination path for your JAVA_HOME environment variable?