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IBM Cognos 8 Platform => COGNOS 8 => COGNOS 8 Administration => Topic started by: Arsenal on 30 May 2008 03:17:01 PM

Title: Email notification when server is down?
Post by: Arsenal on 30 May 2008 03:17:01 PM
Hi guys,

Been thinking about this one for a while. How would we set up notification emails to go out to a few folks for when the system was down?

Say, it goes down when none of the IT folks are around...suppose they want to be notified

Another thing is, what about notification for other types of errors? For example, a few days ago we had datasource issues for which key regeneration had to be done....can this type of error too be sent via notification? I'm thinking no, because the above one at least seems possible...for this one, no one even knew about it till someone ran a report.

Thanks
Title: Re: Email notification when server is down?
Post by: kmuller on 02 Jun 2008 03:01:14 PM
We use the Microsoft MOM service to monitor when Cognos, the content store d/b, or IIS is down on our boxes and it works great.

Our Admins know within a few minutes of a crash if something is down.

--sk
Title: Re: Email notification when server is down?
Post by: Arsenal on 04 Jun 2008 01:48:29 PM
Thanks for your reply.
But that would be oinly for a Windows installation, right?
I don't think it would work for a Unix installation?
Title: Re: Email notification when server is down?
Post by: juetron on 05 Jun 2008 04:37:00 AM
We use Wily Introscope to monitor our Unix installation. It monitors the WebSphere threads and alerts when they go outside a specific boundary. Which they do when any service affecting events occur.

It can be configured to throw up an alert on our personal workstations. Wily provides a 15 second lag time so you can actually see when the system is slowing down and about to crash.

Title: Re: Email notification when server is down?
Post by: Darek on 15 Jun 2008 07:18:49 PM
There is also SiteScope, now from HP, which covers pretty much every IT hardware platform and OS.