Hi All,
When I have the apache module (mod2_cognos.so) loaded and configured as soon as I authenticate (via AD) apache returns a blank page and the following error is reported in the gwmod2.log file:
16:05:32 - 27536 ERROR t:3086911168 Caught a CCLThrowable: <Exception Name="I18NRuntimeError" Error="-3" Severity="Fatal"><Messages><MessageText>The specified encoding is not valid: "UTF8".</MessageText></Messages><TraceInfo><Trace Text="i18n/cpp/i18n_converter.cpp(1525): I18NRuntimeError: CCL_RETHROW: "/><Trace Text="i18n/cpp/i18n_converter.cpp(285): I18NRuntimeError: CCL_THROW: "/></TraceInfo></Exception>
My apache config for cognos is as follows:
# cognos.conf
LoadModule cognos_module "/opt/cognos/c83/cgi-bin/mod2_cognos.so"
<IfModule mod_cognos.c>
CGIBinDir "/opt/cognos/c83/cgi-bin"
</IfModule>
<Location /cognos8/cgi-bin/cognos_module>
SetHandler cognos-handler
</Location>
<Location /cognos8/cgi-bin/diag_cognos_module>
SetHandler cognos-handler
</Location>
ScriptAlias /cognos8/cgi-bin "/opt/cognos/c83/cgi-bin"
Alias /cognos8/help "/opt/cognos/c83/webcontent/documentation"
Alias /cognos8 "/opt/cognos/c83/webcontent"
<Directory "/opt/cognos/c83/cgi-bin">
Options Indexes MultiViews
AllowOverride None
Order deny,allow
Allow from all
</Directory>
<Directory "/opt/cognos/c83/webcontent/documentation">
Options Indexes MultiViews
AllowOverride None
Order deny,allow
Allow from all
</Directory>
<Directory "/opt/cognos/c83/webcontent">
Options Indexes MultiViews FollowSymLinks
AllowOverride None
Order deny,allow
Allow from all
</Directory>
Any help would be appreciated. Thx!
Hey ....
Can you try giving 'Order allow, deny' instead of 'order deny, allow' ??
Swordfish
Does cognos.cgi have the same problem?
Hi,
Did you find a resolution to this issue? I am finding the same thing when testing the datasources via the gateway (but not the dispatcher).
Thanks,
Robyn
Think I've seen that before. Try adding the <c8_root>/cgi-bin/ folder the environment variable that controls the Dynamically Linked Libraries. (eg on linux that'll be LD_LIBRARY_PATH)
Did anyone ever get this one solved? I'm having the exact same issue - Cognos 8.3 on RHEL 4. cognos.cgi works fine but since Cognos recommends using mod2_cognos.so we're trying to go that way.
TIA
Rick
OK here we go!
Cognos 8.3 on RHEL 4 Update 5
1) Make sure LD_LIBRARY_PATH includes cognos_base_dir/cgi-bin
2) Don't start apache via "service httpd start | stop" but rather use "apachectl start | stop" - there's something hinky in the way these 2 scripts differ. I haven't been able to nail it down yet, but working on it.
That was the magic bullet - all is well now.
HTH
Grindel