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IBM Cognos 8 Platform => COGNOS 8 => COGNOS 8 Administration => Topic started by: arkumar on 17 Apr 2008 09:26:55 AM

Title: COGNOS 8 installation error
Post by: arkumar on 17 Apr 2008 09:26:55 AM
I am trying to install cognos 8 with oracle 9i as database. But it is giving me an error message 'unable to connect to the data base, jdbc drivers not loaded'. But I am able to connect to oracle at the command prompt and see the tables. I have tried moving the 12classes.jar file but it doesnot help much either. I would greatly appreciate if anybody could tell me where exactly (I mean the path) does this 12classes.jar file need to be.
or anyother inputs will be greatly appreciated.

Thanks,
ARK

Title: Re: COGNOS 8 installation error
Post by: ducthcogtechie on 17 Apr 2008 02:28:49 PM
Moving what exact file from where to where?
As from 8.3 it uses ojdbc14.jar, as mentioned in the install guide.
Title: Re: COGNOS 8 installation error
Post by: arkumar on 18 Apr 2008 09:27:55 AM
Thanks for the reply. I'm trying to install Cognos 8. I have Oracle 9.2. When I create Data Access connection from Cognos to connect to Orcale. Its giving me an error not able to load jdbc driver. I found in forum that I have to copy classes12.jar into Cognos folder. Where should I have to copy this file? If this is not the solution, could you provide your thoughts on this.

Thanks,
Title: Re: COGNOS 8 installation error
Post by: ducthcogtechie on 18 Apr 2008 04:18:27 PM
Copy classes12.zip from oracle client\jdbc directory to c8\webapps\p2pd\WEB-INF\lib and then rename from classes12.zip to classes12.jar
Title: Re: COGNOS 8 installation error
Post by: arkumar on 21 Apr 2008 08:32:34 AM
Hello,
Thanks for the reply, I was able to start cognos service,when I am trying to create a new project it was giving me the following error "Unable to access service at URL:

http://localhost:80/cognos8/cgi-bin/cognos.cgi?b_action=xts.run&m=portal/close.xts

Please check that your gateway URI information is configured correctly and that the service is available.

For further information please contact your service administrator."

I have installed COGNOS under CognosServer folder, where is the configuration file to change the folder name from default to CognosServer. I did change the URL name in COGNOS configuration, it is still not working. I am guessing there is a configuration file, could you please provide some insight on this.

Title: Re: COGNOS 8 installation error
Post by: ducthcogtechie on 21 Apr 2008 01:49:55 PM
Start, programs, Cognos 8, cognos configuration. Environment.
Have you considered getting some training or reading the manual, as this way you will encouter issue after issue.
Title: Re: COGNOS 8 installation error
Post by: arkumar on 21 Apr 2008 03:36:24 PM
yes I did look into help and also looked at cogstartup.xml files everything looks ok.  Also I tried checked for the location of the file in the cognos8 environment the localhost information is the same. But it is still giving me an error when I am connecting to the framework manager i.e "unable to connect to the URL" I just want to know if I am missing on something here, which is why it is not working.
Title: Re: COGNOS 8 installation error
Post by: ducthcogtechie on 21 Apr 2008 05:27:39 PM
I never use the localhost entry in my installations. Recipy for disaster. Just replace it with the servername if in a simple lan or use the fqdn when in a large environment.
Are you running FM directly on the server, or from a client machine?
Title: Re: COGNOS 8 installation error
Post by: arkumar on 22 Apr 2008 12:47:11 PM
I am using FM on the server machine
Title: Re: COGNOS 8 installation error
Post by: ducthcogtechie on 22 Apr 2008 02:53:50 PM
Is the website running on http://localhost/cognos8 ?
When you paste the following url in your browser, do you get to see a website that is missing pictures?
http://localhost:9300/p2pd/servlet/dispatch

Did you install FM in the same directory as C8?
Title: Re: COGNOS 8 installation error
Post by: arkumar on 23 Apr 2008 11:31:56 AM
I am able to see the website with no pictures when I paste the URL "http://localhost:9300/p2pd/servlet/dispatch. But the website is not running on http://localhost/cognos8. I installed the FM in different directory from C8.
Title: Re: COGNOS 8 installation error
Post by: ducthcogtechie on 23 Apr 2008 02:35:26 PM
1. Deinstall FM, and reinstall it in the same dir as C8.
2. Replace all localhost entries with the hostname of the server.
3. Make sure your IIS or Apache is ocnfigured to run Cognos 8.
Title: Re: COGNOS 8 installation error
Post by: zfiner on 16 May 2008 06:43:41 AM
ARK,

Did you end up getting this figured out?

Thanks,

Zack