Hi,
if I try to log in to Cognos Planning Contributor Administration with remote desktop protocol I get always the following error message:
An error has occurred starting Cognos Planning - Contributor Administration.
Main form failed to initialize.
Interesting is that if the administrator is logged in local on the server, I also have access over the remote desktop protocol and the error is gone.
Has someone any idea why the error message occurres and how I can fix it without being logged in local as the administrator?
thanks
Chris
Two thoughts, things to check. This assumes version 8.1.
What credentials COM+ and cer4 service is running under.
Does Access Manager need configuring for the other account?
Stuart