Cognos version: 11.2.4 FP5
Windows Server 2019
This is an intermittent issue, reports sometimes (more often than not) do not complete and return the following error, "XQE-JDB-0011 Error occurred when retrieving the database charset." Other times the same report using the same package and same parameters run complete successfully. I have searched far and wide and haven't found a remedy, can someone point me in the right direction?