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IBM Cognos Analytics Platform => Cognos Analytics => Administration and Security => Topic started by: srikanth on 23 Jul 2024 08:25:57 AM

Title: Cognos is not starting after changing the tablespace AD password
Post by: srikanth on 23 Jul 2024 08:25:57 AM
we have ecently changed the baseDN password of our AD and the same has been updated in cognos configuration and then save.

aftert his, if i start the cofnos services, it does not start throwing the error.

the same thing happended when i try to test the user on my tablespaces, right click-test
Title: Re: Cognos is not starting after changing the tablespace AD password
Post by: dougp on 23 Jul 2024 11:22:28 AM
Is there an error message?
Title: Re: Cognos is not starting after changing the tablespace AD password
Post by: cognostechie on 23 Jul 2024 12:11:10 PM
All three namespaces for authentication are showing exclamation marks and the namespace you show for AD doesn't seem to be for AD
Title: Re: Cognos is not starting after changing the tablespace AD password
Post by: srikanth on 23 Jul 2024 10:15:37 PM
here is the namespace configured to use AD. I see the error as above



['EngineeringPortal']
[ ERROR ] AAA-AUT-0016 The function call to 'CAMFactory.initialize' failed.
[ ERROR ] CAM-CRP-1095 Unable to find the encryption certificate with alias 'encryption' in the keystore '/procommnt/procomapp/wt/reporting/configuration/certs/CAMKeystore'.
Title: Re: Cognos is not starting after changing the tablespace AD password
Post by: cognostechie on 24 Jul 2024 02:16:19 AM
You may have to copy the certificate files to the folder. Check the installation documentation frim IBM. Your screenshot is for LDAP, not AD.
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