CM-REQ-4250 Access to IBM Cognos is currently restricted to users who have administrative capability.
My users are suddenly getting this message. I have never seen it before and I can't find any help on it. I don't know how I put Cognos in administrator mode, I don't know how to get it out of administrator mode, and I'm not finding anything helpful in the docs.
Any help is appreciated.
Quote from: dougp on 27 Feb 2024 02:34:31 PMCM-REQ-4250 Access to IBM Cognos is currently restricted to users who have administrative capability.
My users are suddenly getting this message. I have never seen it before and I can't find any help on it. I don't know how I put Cognos in administrator mode, I don't know how to get it out of administrator mode, and I'm not finding anything helpful in the docs.
Any help is appreciated.
Interesting! I haven't come across this one before either. I would first start by rebooting your content manager server (or the entire CA instance if it is standalone). Do you have just one Content Manager, or do you have a standby also? I'm wondering if it has tried to fail over to the standby and got stuck mid-process?
Cheers!
MF.
I think this happened when I unregistered a dispatcher. Cognos probably had to put the system in administrator mode to perform the action, but then failed to return to normal mode.
Solution: stop and start the remaining dispatcher.
All is well ...for now.
Quote from: dougp on 27 Feb 2024 03:31:01 PMI think this happened when I unregistered a dispatcher. Cognos probably had to put the system in administrator mode to perform the action, but then failed to return to normal mode.
Solution: stop and start the remaining dispatcher.
All is well ...for now.
Glad you managed to fix it. Thanks for sharing the update.
Cheers!
MF.