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IBM Cognos Analytics Platform => Cognos Analytics => Content Explorer - Portal => Topic started by: krishdw85 on 11 Aug 2023 10:13:16 AM

Title: Sometimes few folders are keep spinning and not able to open
Post by: krishdw85 on 11 Aug 2023 10:13:16 AM
Hi Team,

Recently sometimes we are unable to open few folders and they are keep spinning and after CM failover restart it is working as expected.

Any idea what the issue could be.

TIA.

Regards,
S
Title: Re: Sometimes few folders are keep spinning and not able to open
Post by: MFGF on 11 Aug 2023 12:26:51 PM
Quote from: krishdw85 on 11 Aug 2023 10:13:16 AM
Hi Team,

Recently sometimes we are unable to open few folders and they are keep spinning and after CM failover restart it is working as expected.

Any idea what the issue could be.

TIA.

Regards,
S

Are there any relevant entries in the cognosserver.log file? Anything there that can point towards an issue?

Cheers!

MF.