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IBM Cognos Analytics Platform => Cognos Analytics => Dashboards => Topic started by: abaker on 25 Apr 2022 09:36:20 AM

Title: Issues loading FM packages as data source for dashboard
Post by: abaker on 25 Apr 2022 09:36:20 AM
Hello,

I am currently running into an issue when I try loading an FM package as a data source for my dashboard, I receive an error saying "The metadata for 'PACKAGE NAME' did not load. Please contact your administrator for details."

I tested this with different packages and about 60-70% yielded this same error message, however a few successfully loaded. I also tried to relink the source after receiving an error but it did not help.

However when I tried to load the packages as a data source for a Report, it loaded successfully.

Is there a reason why this issue is occurring with a dashboard?

Any help would be greatly appreciated, thank so much in advance![/size][/size]
Title: Re: Issues loading FM packages as data source for dashboard
Post by: MFGF on 28 Apr 2022 08:21:34 AM
Quote from: abaker on 25 Apr 2022 09:36:20 AM
Hello,

I am currently running into an issue when I try loading an FM package as a data source for my dashboard, I receive an error saying "The metadata for 'PACKAGE NAME' did not load. Please contact your administrator for details."

I tested this with different packages and about 60-70% yielded this same error message, however a few successfully loaded. I also tried to relink the source after receiving an error but it did not help.

However when I tried to load the packages as a data source for a Report, it loaded successfully.

Is there a reason why this issue is occurring with a dashboard?

Any help would be greatly appreciated, thank so much in advance![/size][/size]

Hi,

The first thing I'd look at is whether your packages are created and published using Dynamic Query Mode - which the Dashboard tool requires. If they are Compatible Query, you'll need to look at the task of upgrading them to DQM.

Cheers!

MF.