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IBM Cognos Analytics Platform => Cognos Analytics => Administration and Security => Topic started by: oscarca on 24 Feb 2021 10:40:45 AM

Title: Issues running the IIS Config script No Gateway tier installed
Post by: oscarca on 24 Feb 2021 10:40:45 AM
Hello,

I have just installed Cognos Analytics 11.1.4 (Custom Install) and everything seems to work fine (Service starts, Content Store works, Active Directory works etc). Next step I wish to run the automated IIS Configuration script but when running it (as admin) it says CA Gateway Location:  D:\Profram Files\ibm\cognos\analytics ERROR - NO GATEWAY TIER INSTALLED AT THIS LOCATION.

Anyone that has an idea of what could be the issue ?

Best regards,
Oscar
Title: Re: Issues running the IIS Config script No Gateway tier installed
Post by: MFGF on 24 Feb 2021 10:52:15 AM
Quote from: oscarca on 24 Feb 2021 10:40:45 AM
Hello,

I have just installed Cognos Analytics 11.1.4 (Custom Install) and everything seems to work fine (Service starts, Content Store works, Active Directory works etc). Next step I wish to run the automated IIS Configuration script but when running it (as admin) it says CA Gateway Location:  D:\Profram Files\ibm\cognos\analytics ERROR - NO GATEWAY TIER INSTALLED AT THIS LOCATION.

Anyone that has an idea of what could be the issue ?

Best regards,
Oscar

Hi,

When you were using the installer and you got to the "Component Selection" page, did you check the "Optional Gateway" checkbox? It is un-checked by default, and if you don't check it the gateway doesn't get installed (so IIS has nothing to integrate with).

(https://www.ibm.com/support/pages/system/files/support/swg/cogtech.nsf/0/fbefbfe28a4c283f8525810c0035629e/Cause/0.150.gif)

Cheers!

MF.
Title: Re: Issues running the IIS Config script No Gateway tier installed
Post by: oscarca on 24 Feb 2021 11:12:44 AM
Hi MF,

I actually got rid of that message when I ran the IIS Config from the cgi-bin folder. I tried to use an old one before that I reconfigured that I placed on the C:drive but for some reason that didnt work.

So I ran the IIS config file now with no errors but when I open up the IIS Manager the only thing it created was the Application Pool, nothing more.. No "Default Web Site" or Application "ibmcognos".
Title: Re: Issues running the IIS Config script No Gateway tier installed
Post by: oscarca on 24 Feb 2021 11:23:27 AM
I actually found the issue to the second problem. The path for the Default Web Site in IIS Manager was missing "c:\inetpub\wwwroot". Thank you for your time MF, always much appreciated !