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IBM Cognos Analytics Platform => Upgrading to Cognos Analytics => Topic started by: Calemirou on 14 Feb 2020 04:16:15 AM

Title: Upgrading to Cognos Analytics 11.1 R5 - Mail attachement Problem
Post by: Calemirou on 14 Feb 2020 04:16:15 AM
Hello Experts,
Our organisation are upgrading to Cognos Analytics 11.1 R5 and we are facing a problem in Mail attachment file when we bursting reports, we use UTF-8 as Encoding and we tried to change the encoding but still have the same problem;

The file's name have french letters and when we burst the report we got as an exemple :

FILE_-_R=1.pdf=

The correct name of the file is :

FILE.pdf

Someone have the same issue ?
Thank you for your help
Title: Re: Upgrading to Cognos Analytics 11.1 R5 - Mail attachement Problem
Post by: koukise on 27 May 2021 02:22:50 AM
Hi
we had that issue this morning for one sending, hope it won't occur frequently till we move to new fix pack
IBM Document Information
https://www.ibm.com/support/pages/after-upgrading-1115-or-higher-email-attachment-names-will-not-be-displayed-correctly

Regards