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IBM Cognos 10 Platform => Cognos 10 BI => Security => Topic started by: vgk on 18 Feb 2019 08:57:38 AM

Title: Taking 20 minutes to add users to groups or roles
Post by: vgk on 18 Feb 2019 08:57:38 AM
Hi All,

It is taking over 20 minutes to add users to groups or roles. Normally, once the user is granted access, I am able to run a report and see the user in the group to which he has been added. Now, its taking over 20 minutes before the user is actually added to the group/role.
Title: Re: Taking 20 minutes to add users to groups or roles
Post by: MFGF on 18 Feb 2019 01:12:46 PM
Quote from: vgk on 18 Feb 2019 08:57:38 AM
Hi All,

It is taking over 20 minutes to add users to groups or roles. Normally, once the user is granted access, I am able to run a report and see the user in the group to which he has been added. Now, its taking over 20 minutes before the user is actually added to the group/role.

Hi,

What state is your content store database in? Have you run a consistency check? I'd also look at running a content maintenance task to identify obsolete users - you can also get the task to remove their content.

Cheers!

MF.