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IBM Cognos Analytics Platform => Legacy Components => Event Studio => Topic started by: Sunchaser on 18 Sep 2018 05:09:11 PM

Title: Add table in the body of an email
Post by: Sunchaser on 18 Sep 2018 05:09:11 PM
Hi All,

Using the Event Studio in Cognos Analytics, it seems that when I create a task "send an email" and try to add table in the email body, nothing happens.
In Cognos 10, when I click on the button to insert a table, I have a kind of pop-up window when I can enter the number of columns and rows in order to create the table. Here, nothing.
I've been checking in the console of the IE11, and there is an error on :
QuotetextRange = email_body_iframe.document.selection.createRange();
It seems that either "document" or "selection" is null or undefined, therefore createRange cannot be called. "email_body_iframe" is not null, I can see its properties and members.
Is it something that somebody here has already experienced? Is it a known bug?

Thanks!
V.
Title: Re: Add table in the body of an email
Post by: Nikhil Shenoy on 19 Sep 2018 12:58:12 AM
Hi,

Which version are you using?
There was a bug in 11.0.6, but the same is fixed in 11.0.10.

Regards,
Nikhil
Title: Re: Add table in the body of an email
Post by: Sunchaser on 27 Sep 2018 09:56:07 AM
Hi,

Thanks for the answer.
It is clear, we will have to update our Cognos install.

KR
Vinc