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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: Invisi on 29 Aug 2018 04:08:30 AM

Title: Job with identical reports misses two tasks, how to repair
Post by: Invisi on 29 Aug 2018 04:08:30 AM
With my new client I have a job with the same job running seven times with different prompt values and mail recipients. I added one mail recipient to one of those seven tasks. This morning I see that only five jobs ran and for two it shows only a question mark icon. For me this is strange as they all use the same base report. Who can tell me what the issue is here and how I can solve it? Thanks in advance for the help!
Title: Re: Job with identical reports misses two tasks, how to repair
Post by: Invisi on 30 Aug 2018 04:53:35 AM
Please help, I have a very impatient user. I have no idea what is the cause of this.
Title: Re: Job with identical reports misses two tasks, how to repair
Post by: MFGF on 30 Aug 2018 05:17:30 AM
Quote from: Invisi on 30 Aug 2018 04:53:35 AM
Please help, I have a very impatient user. I have no idea what is the cause of this.

You haven't really given anyone anything to go on. Nobody can see how the jobs are configured, or what errors may or may not exist in the logs, or any details that might help identify which of a million different issues might be causing your problem. It's a bit like asking "My report doesn't work. Who can tell me what's wrong"...

Cheers!

MF.
Title: Re: Job with identical reports misses two tasks, how to repair
Post by: Invisi on 03 Sep 2018 03:54:54 AM
MFGF, I have a schedule where 2 reports are gone, I see '?' instead. There is nothing about its configuration. What more do you want to know? Perhaps a screenshot helps?
Title: Re: Job with identical reports misses two tasks, how to repair
Post by: Invisi on 03 Sep 2018 04:05:42 AM
This is what happens. Today even 5 reports didn't run. The task are based on the same report.
Title: Re: Job with identical reports misses two tasks, how to repair
Post by: Invisi on 03 Sep 2018 04:15:58 AM
I see the four days before all of the reports are ?. It looks very strange to me.
Title: Re: Job with identical reports misses two tasks, how to repair
Post by: Invisi on 03 Sep 2018 04:36:19 AM
My colleague says it is because there are not enough report output saves available. I have changed the setting for that to last 4 days. I will see if that solves it.