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IBM Cognos Analytics Platform => Cognos Analytics => Reporting => Topic started by: pacificbeavs on 06 Mar 2018 12:59:37 PM

Title: Why are repeat folders showing when trying to connect repor to data model?
Post by: pacificbeavs on 06 Mar 2018 12:59:37 PM
Cognos 11:

I apologize if this is the wrong subforum to post this, however I wasn't sure where it applied best.

When I try to connect to a data source from a blank report, some of the folders that contain the data marts (different folders contain different data marts by subject) show up twice, but only one is clickable.  For example I should see Members, Providers, Sales - instead I see Members, Providers, Sales, Providers, Sales, and only one of the Providers and Sales can actually be clicked.

When I connect from the homepage the folders only show once, and there is no issue.

Do you know what is causing this?
Title: Re: Why are repeat folders showing when trying to connect repor to data model?
Post by: MFGF on 07 Mar 2018 03:57:03 AM
Quote from: pacificbeavs on 06 Mar 2018 12:59:37 PM
Cognos 11:

I apologize if this is the wrong subforum to post this, however I wasn't sure where it applied best.

When I try to connect to a data source from a blank report, some of the folders that contain the data marts (different folders contain different data marts by subject) show up twice, but only one is clickable.  For example I should see Members, Providers, Sales - instead I see Members, Providers, Sales, Providers, Sales, and only one of the Providers and Sales can actually be clicked.

When I connect from the homepage the folders only show once, and there is no issue.

Do you know what is causing this?

Hi,

Yes - I've seen this too. I think it's a defect. Have you logged it with IBM support?

MF.
Title: Re: Why are repeat folders showing when trying to connect repor to data model?
Post by: ggray on 07 Mar 2018 11:25:27 AM
I do have a ticket in with IBM at this time. Stand by for results.