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IBM Cognos Analytics Platform => Cognos Analytics => Reporting => Topic started by: Blue on 24 Sep 2017 11:07:51 PM

Title: Drill-through not working from crosstab when run in full interactive mode
Post by: Blue on 24 Sep 2017 11:07:51 PM
Version: 11.0.4
Platform: Redhat
Tool: Reports
Problem: I gave up on trying to get a RAVE Heat Map functioning as needed and changed over to a crosstab. This provides the formatting desired but now the drill-through doesn't work, or more correctly, works intermittently when running in Full Interactive Mode. FIM must be used as otherwise the custom controls with JavaScript and JSON won't render properly. The drill-throughs work perfectly without FIM on.

Has any of you seen this issue? Have you solved it? If so, how please?

It's annoying that the user has to use the right-mouse button for DT in FIM. I think it would have been better to keep it as with non-FIM and use the right button for the new menu options (sort, etc.)

Title: Re: Drill-through not working from crosstab when run in full interactive mode
Post by: Blue on 24 Sep 2017 11:12:22 PM
Hold everything, it's a browser issue!
I just tried using FireFox instead of I.E.11 and the DT works fine WITH THE LEFT button. So with I.E. I get the new FIM menu with the LEFT button but with Firefox I get drill-through with the LEFT button and the new menu with the RIGHT button.
Now I'm going to try Chrome.

I.E. 11 is the verified browser for 11.0.4 so I'm guessing this is a bug. I.E. 11 is also my client's standard browser.
Title: Re: Drill-through not working from crosstab when run in full interactive mode
Post by: Blue on 24 Sep 2017 11:17:09 PM
Hit and miss in Chrome as well.
Title: Re: Drill-through not working from crosstab when run in full interactive mode
Post by: Blue on 25 Sep 2017 04:28:50 PM
More info.

I access the report via I.E. 11 on the client's virtual desktop which I access via VPN.
In I.E. 11 have found that if I click on the cell in the crosstab in the calling report I usually see on only the FIM menu (sometimes it will drill through to the target report though). If I then click outside the crosstab then click the cell again, the drill-through always works.

So, in
I.E. 11 - intermittently works but work around always works (VDI or server)
Firefox - always works when run on server but behaves like I.E. in VDI
Chrome - doesn't work ever in either VDI or server


Title: Re: Drill-through not working from crosstab when run in full interactive mode
Post by: bdbits on 26 Sep 2017 08:57:44 AM
You might want to open a support ticket, just so (maybe) they will take a look and fix the inconsistencies/bugs.
Title: Re: Drill-through not working from crosstab when run in full interactive mode
Post by: MFGF on 26 Sep 2017 09:47:27 AM
Hi Blue,

You might also want to try this in CA R7? I know some defects are fixed - this might be one of them?

Cheers!

MF.
Title: Re: Drill-through not working from crosstab when run in full interactive mode
Post by: Blue on 09 Oct 2017 04:18:42 PM
Yep, IBM confirmed it's an undocumented bug in release 4. Fixed in 5.
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