Hi All,
We have a report scheduled in Cognos (10.2.1) on a daily basis , which needs to be sent via email to the recipient (single recipient) . We have configured the SMTP server with the following details under the Notification section of Cognos Configuration , but still the emails are not sent and it throws the message saying that the " CNC-SDS-0408 There are email messages waiting to be sent.
CNC-SDS-0410 The email message was not sent. Approximate message size: [1 KB] The Mail server returned this error: [Invalid Addresses] "
Configuration Details:SMTP mail server : smtp.office35.com:<port>
Account & Password : <user mail> & <password>
Default sender : <user mail>
Kindly let us know if we are missing any other steps in our configuration.
Note: Our SMTP server and the Cognos Server is on the same network
Thanks in Advance!!
Are you sending the email to proper email address?
Login in to the server and use telnet to the SMTP server to try and send an email out.
https://technet.microsoft.com/en-us/library/bb123686(v=exchg.160).aspx (https://technet.microsoft.com/en-us/library/bb123686(v=exchg.160).aspx)
If that fails, the problem is not in Cognos but with the email server configuration.
Thanks for your advise. But using telnet , it says Client was not authenticated to send anonymous mail.
We are trying it.